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Getting Help with the Premium Desktop

 
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Orientations
Your LSP or departmental contact will coordinate the installation of the Premium Desktop and provide you with an orientation to your Premium Desktop NT 4.0 or 2000 workstation. The Windows NT or 2000 Orientation is a brief (15 minute) session designed to acquaint you with the new features of your Premium Desktop, such as:

  • Login procedure;
  • Ability to lockdown the workstation;
  • Password protected screen saver.

For additional help getting started with your Premium Desktop workstation, please obtain a copy of the "Getting Started" document which can be viewed or downloaded from the web: http://premium.itc.virginia.edu/desktop/gettingstarted.html.

Demonstrations
The Premium Desktop includes Microsoft Office 2000, the latest office software suite. ITC has developed a brief demonstration for the benefit of departmental staff and faculty to acquaint them with the features of Office 2000. If your department has an LSP, your LSP will schedule and provide a demonstration for your department. Departments without an LSP may make arrangements for a demonstration by contacting the Premium Desktop Services team by email at itc-microsystems@virginia.edu.

ITC Training Workshops
The regular ITC Training Workshops schedule will include Office 2000 and other new software versions included on Premium Desktop machines, beginning in mid to late Spring 2000.

Assistance
For technical assistance with the Premium Desktop, please contact:

  • Your departmental LSP, or
  • The ITC Help Desk (804-924-3731).
Please let the Help Desk know that you are Premium Desktop customer when you call.
 
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For more information write to: itc-microsystems@virginia.edu.

For technical assistance with the Premium Desktop, please contact your departmental LSP or the ITC Help Desk (804-924-3731). Let the Help Desk know that you are Premium Desktop customer when you call.


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